The second-hand marketplace Shoppers Share Displeasure About Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its size classifications for female and kids' apparel but did not contact all users about the change.
Online Platforms Response
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with other platforms.
The platform has recommended to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Changes
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update to its shipping options following member complaints.
